CMS ITU Training Event

Navajo (Fort Defiance), AZ | March 24-25, 2020

In partnership with Indian Health Service, the Centers for Medicare & Medicaid Services (CMS) is committed to helping the Indian Health Service (IHS), Tribal Health Programs, and Urban Indian Programs to maximize their ability to access third party resources. To meet this objective, CMS, in partnership with the States, the Veterans Administration, the Social Security Administration, and the IHS, provides training to patient benefits advocates on the programs and benefits available through Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the Health Insurance Marketplace.

The Centers for Medicare & Medicaid Services (CMS) Division of Tribal Affairs (DTA) in conjunction with the Navajo Area Indian Health Service (IHS) invite you to the 2020 CMS Outreach & Education Event.

The event will be held in Fort Defiance, AZ on Tuesday, March 24th and Wednesday, March 25th, 2020. Click here to register.

Target Audience

  • Business Office Staff
  • Benefits Coordinators
  • Patient Registration Staff
  • Health Information Management staff
  • Purchased/Referred Care staff

Topics At A Glance

  • CMS Tribal Affairs Updates
  • Medicare, Medicaid, CHIP and the Health Insurance Marketplace
  • State-Administered Programs
  • Clinical Documentation Improvement
  • Revenue Cycle overview
  • Social Security, Veterans Affairs and much more…

Additional Information/New this year:

  • We will be offering CEUs for this training.
  • Day two (2) of the training, will have a breakout session for billers and coders.



Cynthia Lemesh

Bonnie Hillsberg
CMS Division of Tribal Affairs/CAHPG/CMCS

K L Dempsey
Navajo Area Office IHS

CAPT Susan V. Karol, MD, FACS
CMS Division of Tribal Affairs/CAHPG/CMCS


Meeting and Lodging Location

Navajo Tribal Utility Authority
Meeting Room: Malcolm P. Dalton Conference Center
Indian Rte 12
Fort Defiance, AZ 86504

Please bring a valid ID to enter the space.

Parking: Parking at the Navajo Tribal Utility Authority is free.  Please note that you will need to back your car into the parking spaces when you park onsite for the meeting.

Directions: Quality Inn Navajo Nation Capital is 7.4 miles (13 minutes) away from Navajo Tribal Utility Authority. Head south toward AZ-264 W (427 ft.). Turn right toward AZ-264 W (141 ft.). Turn right onto AZ-264 W (0.2 mi). Turn right onto Indian Rte 12 (5.0 mi). Turn right to stay on Indian Rte 12 (2.1 mi).

Lodging Location

Quality Inn Navajo Nation Capital
48 West Highway 264
Window Rock, AZ 86515

Parking: Parking at the Quality Inn Navajo Nation Capital is free.

Travel Arrangements

All attendees are responsible for making their own travel arrangements.

A limited amount of rooms have been placed into a room block and they are on a first come first serve basis.  To make reservations, please call 928-871-4108 and reference the CMS/ITU room block to receive the Federal government per diem rate of $96 plus tax per night.  Reservations should be made by Friday, March 6, 2020.

Download the 2020 CMS/ITU Outreach and Education Agenda for Navajo (Fort Defiance), Arizona here. PDF IconDon’t have a PDF reader? Download Adobe. 

Meeting materials will be available after the training. 

We pledge to put patients first in all of our programs – Medicaid, Medicare, and the Health Insurance Exchanges. To do this, we must empower patients to work with their doctors and make health care decisions that are best for them.